Frequently Asked Questions
If you don’t find an answer to your questions in the FAQ list below, drop us an email at firstname.lastname@example.org and we’ll get back to you shortly.
Can you produce my business logo/elements as decals?
If you would like your business logo or branding elements made into removable decals, we just need a vector file with all fonts outlined.
As our decals are die-cut from rolls of solid color, sometimes a color simplification is necessary (as opposed to being multi-color printed onto white).
We also create custom word art for workplaces – industry related or purely inspirational!
Are your decals easy to install myself?
For our smaller decals and designs (which will come as separate pieces for you to space out as you like) you will have no problems at all installing them yourself. Just plan out exactly how and where you want your wall art to be placed and have scissors, tape measure, masking tape and plastic card ready to go before you start.
With any of the medium/large or detailed word art decals, it’s best to have an extra set of hands at the ready to assist you in things like passing the scissors, getting the masking tape organized, holding the decal away from the wall, etc.
For larger decals, a small sample decal will be included in your package. We recommend you apply this tester first to familiarize yourself with both the product and the application instructions. You can find our wall decal instruction sheet here.
YouTube has LOADS of videos showing real-time application tips – just search “apply vinyl wall decal”
Will decals work on textured walls?
We recommend you purchase decals for use on SMOOTH surfaces only.
Decals work best on smooth surfaces because the vinyl needs to be able to touch as much surface area as possible, and textured surfaces have too many “high” areas pushing the vinyl away from adhering properly.
Textures and finishes vary so much from wall to wall, so we cannot guarantee a good adhesion on textured walls.
As much as we would love for decals to work on every surface, unfortunately they do not.
Suitable surfaces need to be flat, clean and SMOOTH, i.e. well-painted plasterboard walls which are in good condition, doors, mirrors, metal, tiles, windows, laptops, lockers, notebooks, etc.
If you’re not sure about your surface, please email us and we will send you a sample to try out before your purchase.
We would love for our decals to work on every surface, but they do not.
While we use the highest quality removable vinyl specifically manufactured to be gentle to walls with quality 3M adhesive, certain paint finishes and wall surfaces will not allow adhesion.
Any bumpy or porous surfaces, like rendered concrete walls, rough wood, canvas, bricks and walls painted with specialty textured paints such as “suede” effects; even lightly textured surfaces such as orange peel texture can prevent the decals from adhering properly.
If your surface is not in good condition (i.e. not primed before painting, cracking or peeling paint, etc) the decals will not adhere properly and may pull paint off when removed.
“Wash and Wear” paints containing silicone or Teflon, as well as any “low VOC” or “zero VOC” paints should be avoided. These products are designed to repel dirt and stains but in doing so, will also repel adhesive.
If your surface is porous, air can get in behind the vinyl and loosen the adhesive so decals may not adhere as securely. The key to good application is a well-prepared SMOOTH surface!
Also, we recently had a customer who could not get his decal to adhere to the composite bumper of his Jeep. Although we do not have an explanation, yet, I discourage this placement.
Darker paint colors contain more pigment and different chemical components to lighter paints. This means it can take a little more patience to get the decal stuck down properly. They will adhere, but you just need to take more time and care when applying to dark walls.
If you are unsure of the suitability of your surface, please request a sample to test out prior to purchasing as unfortunately we cannot offer refunds for use on unsuitable surfaces and cannot be held responsible for any damage to surfaces.
How long should I wait after painting?
The manufacturer of the removable vinyl recommends you wait a minimum of 3-4 weeks after painting to allow the paint enough time to completely cure and “de-gas”.
If you apply decals too soon after painting, the gasses being released by the paint can get stuck behind the decals and loosen the adhesive and the adhesive can also bond with the curing paint making clean removal difficult.
How do I remove my decals?
Provided your walls are in good condition prior to application, our vinyl decals will remove easily without damaging your paintwork.
However if your walls were not properly prepared prior to application, we cannot guarantee optimal removal.
Starting from one corner (the narrowest point of shape is usually easiest), slowly and carefully peel the vinyl away from the surface keeping as close to the surface as possible (i.e.: try rolling the decal back onto itself along the wall, not pulling out from the wall).
If you are feeling resistance when pulling the vinyl, try applying LOW heat with a hairdryer and then try again.
Decals will come off easier in the warmer weather.
Are the decals reusable?
No, our vinyl decals are easily removable but not reusable. Please take your time when applying them in the correct position so as not to rip if you try to pull them off to move.
Why are the Decal Drama decals different from others on the market?
Our products are 100% designed and produced in the USA. Each and every piece is cut to order, packaged and mailed by our own family.
We only use the highest quality commercial sign-grade vinyl with patented 3M adhesive which is specifically manufactured to remove easily without leaving residue behind or damaging your walls.
Being contour cut from the highest quality vinyl available, our decals give the appearance of being painted onto the wall and have no unsightly white background. The “voids” in the decal design will show the wall behind.
What are the Decal Drama decals made from?
Our decal designs are die-cut from professional, sign-grade removable outdoor vinyl made in the USA. Our vinyl of choice is specifically engineered to be used outdoors for storefronts and vehicle, thicker and more sturdy than the popular "matte finish crafters vinyl" and will not cause damage when removed.
The Vinyl has a gloss finish – the graphic will look as if it is painted onto your wall with a quality high-gloss paint.
Having worked with signpainters for many years, we have tested many different vinyls in our own home and only offer that quality vinyl we use in our own home.
Our materials are not cheap craft stickers sold by crafty Moms with a Cricut or Silhouette. We use the same materials commercial sign makers use for indoor jobs, which is specifically engineered to be safe for walls.
We individually die-cut each customer order from a solid sheet of color and then remove all the “negative” pieces of the graphic (weeding) so you are only left with the artwork you want to display.
All decals are cut to order by our family, in our home or in our motor-home when we travel and not bulk manufactured overseas.
Most decals arrive with a layer of application tape to keep all the design together and aid in installation. This layer of "transfer" tape will need to be removed after installation. However, smaller shapes in bulk (stars, polka dots, triangles, etc) will arrive ready to peel and stick.
Each package also contains detailed application instructions to assist you in applying your decal. You can find the wall decal instruction sheet here.
How long will Decal Drama decals last?
The manufacturer states 6+ years for outdoor use (on cars, windows, and storefronts, for example) and possibly more indoors. We have personally had decals in our home, on our cars for OVER 5 years and it looks exactly the same as it did the day it was installed – no fading, no peeling, no bubbling and also didn’t have any troubles removing it (even without the need to apply heat!)
How long do they take to make?
We custom-cut each decal to your specific order and usually post the next business day (but, because we are a small, family business, we guarantee to post in 1-3 business days).
Depending on your shipping option choice and your location, delivery within the United States usually is about a week by USPS First-Class Mail. In an attempt to keep shipping costs low, we ship smaller items by USPS Standard First-Class mail in a business envelope with a Forever stamp (with no tracking). Medium-sized items are shipped USPS Standard First-Class mail in oversize envelopes (with tracking), while Large-sized decals are shipped USPS Standard First-Class mail in Square Mailing Tube Boxes (also with tracking).
If you choose our Priority Mail option, your decal will be mailed in a Flat-Rate Envelope or in a Square Mailing Tube Box with Priority label, and in most cases delivers to the US in 2-3 days.
If you need your order for a specific date (someone’s birthday present etc) please just drop us an email and we can let you know a more accurate delivery estimate and do our best on getting your order to you on time.